Shipping & Delivery
We use services of India's top logistics & shipping solutions to ensure your premium smoking accessories reach you safely and quickly.
Processing Time
Fast Processing
All orders are usually processed within 1 business day.
Although, it might take longer in unusual circumstances.
Important Notice
Orders are not shipped or delivered on Sundays or national holidays.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery Estimates
Delivery Timeline
Delivery of your order might take up to 2-5 working days, depending on your location in India.
Stay assured, we will always ship your order through the fastest delivery medium available.
Shipping Rates
Free Shipping Offer
Free shipping on all prepaid orders worth ₹699 or above
Please note that during sale events, shipping charges will apply.
Shipping Charge Exceptions
Exceptions to free shipping include the following states and regions:
For orders from these locations, shipping charges will be calculated and displayed at checkout.
Shipment Confirmation & Tracking
Email Confirmation
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
SMS Updates
You may also receive SMS notifications with your tracking information for quick updates.
Tracking Activation
The tracking number will be active within 24 hours.
Damages
Our Liability
We will be liable for any products damaged or lost during shipping.
Damage Claims Process
If you received your order damaged, please contact us within 12 hours of delivery to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
India Only
We currently do not ship outside India.
We will update this space as and when we start this service as well.
Shipping Questions?
Have questions about shipping or need to report a damaged package? We're here to help: